Privacy Policy

Last Updated: 09/09/26

Moore on Main respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use that information, and the choices available to you when you visit mooreonmain.com or interact with Moore on Main and Dawn & Dusk through the website.

1. Who We Are

Moore on Main is a hospitality property located at:

170 East Main Street
Abingdon, VA 24210

Moore on Main is owned and operated by Ron and Nicole Moore.

For questions about this Privacy Policy or how your information is handled, please contact us at:

Email: mooreonmain@gmail.com
Phone: (508) 259-2449

2. Information We Collect

We may collect personal information that you voluntarily provide when you use our website or interact with our services.

This information may include:

  • Your name

  • Email address

  • Phone number

  • Mailing or billing address

  • Reservation or booking information

  • Information submitted through contact or inquiry forms

  • Information you provide when communicating with us

  • Other information you choose to provide

When you make an accommodation or restaurant reservation through a third-party booking platform, that platform may collect and process your information under its own privacy policy.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

  • IP address

  • Browser and device information

  • Pages viewed

  • Date and time of visits

  • Referring website or source

  • General website usage information

We may use this information to understand how visitors use our website, maintain website security, identify technical issues, and improve the website and services we provide.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information about your visit and understand how visitors use the site.

Cookies may be used for purposes such as:

  • Website functionality

  • Preferences and settings

  • Analytics

  • Website performance

  • Understanding visitor activity

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

5. How We Use Your Information

We may use personal information to:

  • Respond to questions, requests, and inquiries

  • Process or assist with accommodation reservations

  • Process or assist with restaurant reservations

  • Communicate with you about your reservation or inquiry

  • Provide customer service

  • Send information you have requested

  • Maintain and improve our website

  • Monitor website usage and performance

  • Protect the website and our business from fraud, misuse, or security threats

  • Comply with applicable legal obligations

We will use personal information only for legitimate business purposes and as permitted by applicable law.

6. Sharing Your Information

We do not sell your personal information.

We may share personal information with service providers and third parties when reasonably necessary to operate our website and business.

These parties may include:

  • Accommodation booking platforms

  • Restaurant reservation platforms

  • Payment processors

  • Website hosting providers

  • Website analytics providers

  • Email or communication services

  • Technology and service providers

  • Professional advisers

  • Government authorities or law enforcement when required by law

Third-party service providers may have their own privacy policies governing how they collect and use your information.

7. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including booking platforms, social media platforms, payment providers, and other websites.

If you follow a link to a third-party website, that website's privacy policy and terms will apply to your use of that service.

Moore on Main is not responsible for the privacy practices, content, security, or policies of third-party websites.

8. Accommodation and Reservation Information

If you make a reservation for an accommodation at Moore on Main, we may receive information necessary to manage your stay.

This may include your name, contact information, reservation dates, number of guests, and other information required to provide the accommodation.

If your reservation is made through a third-party platform, such as Airbnb, the information you provide may be collected and processed by that platform according to its own privacy policy and terms.

9. Restaurant Information

If you make a reservation or inquiry regarding Dawn & Dusk, we may collect information necessary to manage your reservation or respond to your request.

This may include your name, contact information, party size, reservation date and time, and other information you voluntarily provide.

10. Communications

If you provide your contact information, we may use it to respond to your inquiries, provide information about your reservation, or communicate with you about services you have requested.

If we offer marketing communications, you may unsubscribe from those communications at any time by following the instructions included in the communication or contacting us directly.

11. Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmitting or storing information online is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through our website.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and financial records, resolve disputes, and comply with legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

13. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through the website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

14. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also contact us with questions about how your personal information is collected or used.

To make a privacy-related request, contact:

Email: mooreonmain@gmail.com
Phone: (508) 259-2449

We may need to verify your identity before completing certain requests.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or how Moore on Main handles personal information, please contact us.

Moore on Main
Ron & Nicole Moore, Owners

170 East Main Street
Abingdon, VA 24210

Email: mooreonmain@gmail.com
Phone: (508) 259-2449
Website: mooreonmain.com